Actually pay attention and respond to the suggestions from this forum.
As of this writing, there are 590 suggestions in the Windows Azure Feature Voting section. There are 18 that have been closed, and as far as I can see they are ALL features that already existed when the suggestion was submitted. There are 17 marked as "planned". Of these, most are either billing changes, or were announced at PDC 2010 (2 years ago). Microsoft employees on the forums regularly refer us to this site if we need a feature, but it feels to me that this Azure development is not guided at all by user suggestions here, as Microsoft employees rarely provide updates or comments. I understand that the Azure team must be extremely busy, and I have appreciated the features that HAVE been released. However, if this site is not being taken seriously by the decision makers on the Azure team, then it should be taken down.
This site has loads of great ideas on it - but the status levels and comments from Microsoft are "out of date" - e.g. there are lots of features in planned state which really should be completed! Please keep this voting site alive and up to date
Sorry to be a bit snarky here. I initially was extremely excited that Microsoft was adopting uservoice, this is a great step forward, but without showing activity in accepting ideas people may turn elsewhere. In the same time competitors such as Amazon have added considerable new features, I'm hopeful that Azure will be a great player in the market.. seeing some action here would certainly help.
Thanks everyone for the feedback, and we apologize it took us so long. We value the feedback forums and consider it an important way for us to listen to what you are all saying, the experience you are going through when using Window Azure, and the ideas you have on how to make it even better.
Over the last several months we have improved the site experience and assigned owners to each of the forums. We are constantly monitoring the forums, listening to your feedback and responding as quickly as possible. We still have work to do, and we appreciate your passion and partnership.
Akash Kava commented
Mr. Guy Burstein, your support team is sending us here for anything that we contact them for. If redirecting customer for support request is part of your corporate workflow then isn't monitoring and responding to this site is part of your corporate workflow?
First of all you need to understand how services work, this is not your .NET or Windows Server or Visual Studio release chain where features can be added to next upcoming major updates releasing in next year !!! This is service industry, where we host our business and it is a live business.
If you want to learn about Hosting Business, the first major requirement is Response of Support tickets within hours, not years. We understand that creating features will take time, but bottlenecks needs to be resolved immediately. For example, combination of SQL Server and Windows Server images are so poorly designed, we just cannot use them for production. Is this really a feature that should take years? or even days?
So.. plan still in motion?
David McQuiggin commented
It's the same on the Visual Studio feedback forum - people can reproduce a bug with a completely up to date version of VS 2012 update 3, with no extensions, but, MS just closes the issue as 'fixed', when it quite clearly is not.
The Test process at Microsoft needs an overhaul - it costs hundreds of thousands of hours for your core audience - committed Developers - to find work-arounds for things that are reproducible in even the most simple of situations. Testing at Microsoft seems to consist of Windows 8 with a single identity, single TFS server, and one Solution. Basically everything else crashes, or does not work.
I work closely with Microsoft, and thankfully their technical people are quite open about which bits of Azure are ready to use, and they also recommend open source alternatives to the bits that are not.
It is becoming increasingly difficult for me to convince my clients that it is worth the costs of 'going Microsoft', when the products are so poorly conceived, tested, released, marketed and supported.
Mike Olson commented
Duplicate of http://www.mygreatwindowsazureidea.com/forums/34192-general-feedback-/suggestions/2574452-actually-pay-attention-and-respond-to-the-suggesti which is currently #7 in terms of total votes. If all 22 votes from this went to that one it could move up to #4 ;-).
Couple of years, eh?
Steve Cole commented
The entire point of UserVoice is that you listen, react and respond. It doesn't appear that any of these things are happening. The only activity on here from Microsoft seems to be the very occasional message that is not followed up on.
In recent years Microsoft has done a great job of creating a dialogue with the .NET development community and reacting to their needs, but this doesn't seem to be happening with Azure. It is the old brick wall Microsoft. This site seems to suggest someone had good intentions at some point, but it hasn't been followed through.
One response every 2 or 3 months across the forum isn't good enough. If you are listening Microsoft you need to respond regularly, creating a two way dialogue, otherwise you will only frustrate and alienate your community.
Mike: it's been more than "a couple of weeks" now (a couple of months actually).
Has the "engagement model" changed?
"Engagement model"? That's a fancy term...
We just need Microsoft to provide feedbacks and update on a regular basis and keep the "active and passionate community" alive.
If doing so requires a complete change of "engagement model" that will still require "several weeks", 3 years after the site was launched, you got some serious organizational issues...
Daniel Smith commented
Mike, I really hope the "engagement model" does change. Getting Microsoft employees to provide feedback and progress updates is painful at the moment.
For example, look at the 2nd highest voted issue in the "Data Management: SQL Database" category:
It's been over 3 years(!!!) since the suggestion was logged. Although we've had an update nearly 2 years ago, it's been total silence since.
Even if the progress on the feature is taking longer than expected, would it really kill someone from the team to take 5 minutes out of their day, maybe every few months, to at least provide a single sentence to let people know that progress is being made?
I know it's not possible to respond to every issue, but surely keeping the top 10 issues in every category up to date with the latest progress is not too much to ask.
This website is a joke. The UDP suggestion from 2009 ( http://www.mygreatwindowsazureidea.com/forums/169388-virtual-machines-for-windows/suggestions/400782-udp-endpoints ) has 577 votes (3rd highest), but it's not even shown on the front page!
This system is broken.
This suggestion is from 2009 (4 years ago) and it is currently the top rated suggestion and the product manager didn't even reply in the thread.
Microsoft clearly doesn't give a shit about this forum
Yes. And closing comments will actually give our "votes" back!
This whole cap of votes is VERY strange anyway...